Precision-trained. Behaviorally empowered.

Welcome to the Ξxpert™ Credential Pathway – the premier certification for pharmacists and healthcare professionals leading behavior-based adherence interventions using the globally recognized MMAS-8 framework.

Whether you're starting your journey or ready to lead training across your network, the Ξxpert™ program offers structured, interactive, and evidence-based education to transform patient support outcomes.

Ξxpert Core™ – Foundational MMAS Training

Ξxpert Core™ is the entry point into the Ξxpert credentialing system, tailored for staff pharmacists, patient support program (PSP) team members, and managed care professionals. Delivered as a 4-hour live session or two 2-hour virtual modules, this training focuses on mastering the fundamentals of the MMAS-8 tool: how to administer it, score it accurately, and interpret results in a way that distinguishes between intentional and unintentional non-adherence. Participants gain hands-on experience using interactive tools like the Adherence Barrier Map and Intervention Selector, and practice real-world conversations through immersive role plays including “The Forgetful Patient” and “The Skeptical Patient.” The session concludes with a brief assessment and issuance of a digital badge and certificate. 

Each participant receives a Ξxpert Core™ workbook and access to foundational materials for immediate implementation.

Ξxpert Pro™ – Advanced Adherence Mastery

Designed for clinical pharmacists, PSP leads, and therapy-area educators, Ξxpert Pro™ advances adherence training into high-risk, high-complexity territory. This full-day live course (or 3-module virtual equivalent) equips participants to manage adherence among patients with chronic comorbidities, navigate polypharmacy challenges, and use motivational interviewing (MI) as a central technique for behavioral change. Learners engage in challenging simulations like “The Oncology Patient with Pill Fatigue,” “The Elderly Cardiology Patient with Doubts,” and “The Ambivalent Caregiver,” reflecting the nuanced barriers patients often face. They gain access to tools including a full MI phrasebook, the MMAS Response Decision Tree, and guided patient simulation cases. A written case reflection and live case simulation form the evaluation process. Upon completion, participants receive the Ξxpert Pro™ badge and a comprehensive intervention toolkit. 

While the training is non-accredited, it is designed to meet or exceed typical CME/CPE educational standards.

Ξxpert Trainer™ – Train-the-Trainer & Clinical Leadership

Ξxpert Trainer™ is the highest level of certification in the Ξxpert ecosystem, built for senior pharmacists, academic faculty, and PSP program directors ready to lead training, drive research, and scale impact. Delivered over a 2–3 day onsite intensive or a 6-week virtual cohort, this program develops mastery in delivering Core and Pro workshops, mentoring others in the field, and building new clinical pilots. Participants complete a Train-the-Trainer bootcamp and gain facilitation experience through structured role play leadership and peer feedback rounds. They are equipped with slide decks, LMS-ready workshop templates, observation rubrics, and protocol design frameworks. The program culminates in a final practicum where participants design and deliver their own training module and submit a formal program design proposal. 

Graduates receive the Ξxpert Trainer™ badge, a full license to train others within their institution or network, and access to MMAS-aligned research and publication pathways.