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Zoë ADHERENCE

Zoë Adherence: AI-Enhanced Telephone Calls for Smarter Medication Management

It’s like having a thousand pharmacists making house calls—simultaneously, effortlessly, and in every language your patients speak.


That’s the power of Zoë Adherence.


This isn’t another robocall. Zoë isn’t reading from a script. She’s listening, responding, adapting. Powered by the MMAS framework and elevated through conversational AI, Zoë brings human nuance and behavioral science into every call. She’s smart. She’s multilingual. And most importantly—she connects.


Whether your patients speak Portuguese in São Paulo, Arabic in Cairo, or Mandarin in Vancouver, Zoë speaks their language—literally. With real-time translation and culturally tuned dialogue, she ensures that no voice goes unheard and no patient feels left out.


Zoë calls when it matters most: not when it’s convenient for your system, but when it’s comfortable for the person on the other end. Morning, evening, between shifts or after the kids are asleep—Zoë meets people where they are, and when they’re ready.


And she doesn’t just ask “yes” or “no.” She listens. Really listens. She hears when someone says, “I stopped taking it because it made me feel off,” or “I just forgot again.” She catches tone, hesitation, and unspoken truth. What used to take weeks of missed calls and rescheduling now happens in one honest, effortless conversation.


Whether you’re reaching 1,000 patients or 100,000, Zoë scales without limits. No burnout. No bottlenecks. Just consistent, high-fidelity communication that delivers clean, structured adherence data—ready for pharmacists, care teams, and follow-up action. Every answer, every insight, every emotion—captured and transcribed. Nothing falls through the cracks.
Because adherence isn’t about ticking boxes. It’s about understanding behavior. It’s about the story behind the “no.”


With Zoë, that story is finally being told—at scale, with empathy, and in real time.


Want to hear what Zoë sounds like in your population? Let’s start the conversation.


 

 

Copyright © 2023 Adherence. All Rights Reserved.
Adherence Cartography™, Behavioral Adherence Stability Scale (BAS-8™), and Behavioral Fragility Score (BFS™) are trademarks of Adherence.

MMAS®, MMAS-4™, MMAS-8™, Morisky Medication Adherence Scale™, and Morisky Scale™ are registered trademarks or trademarks owned by Dr. Donald E. Morisky.


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